WhatsApp & email · AI law secretary
Your AI law secretary, on WhatsApp.
Lawsec keeps your clients updated on the status of their case, answers their questions, captures client inquiries, and passes the complex matters on to you.
01 — How it works
From first message to booked consultation.
Lawsec sits on the channels your clients already use, understands what they need, and only pulls you in when it actually matters.
Client reaches out
A prospect or client messages your firm on WhatsApp or email, any time of day.
Lawsec shares the latest status
It replies instantly with the current status of their matter — next dates, filings, and what's pending — grounded in your firm's data.
Provides case updates
It answers your clients' questions and keeps them up to date.
You stay in full control
Anything complex or sensitive is handed to the right person with a clean, structured summary.
02 — Capabilities
A secretary that never clocks out.
Everything a great secretary does on the routine work — instantly, consistently, and at any hour.
24/7 client intake
Capture every inquiry the moment it arrives — no missed messages, no after-hours gaps.
Instant FAQ answers
Fees, process, timelines, documents needed — answered immediately and accurately.
Live case status
Gives clients the current status of their matter on demand, so your team stops repeating updates.
Appointment scheduling
Books consultations directly into your calendar and sends confirmations.
Matter & detail capture
Collects names, contacts, and case details in a clean, structured format.
Multilingual replies
Responds in your client's language so nobody is turned away by a barrier.
WhatsApp + email
One assistant across both channels, with consistent answers everywhere.
Human-handoff guardrails
Knows its limits and escalates sensitive matters to the right person, with context.
03 — Why firms use it
Save administrative time.
Keep your availability for your clients high. Lawsec closes that gap.
Never miss a client
Every inquiry gets an instant, professional response.
After-hours coverage
Evenings, weekends, holidays — Lawsec is on duty when your office isn't. And it takes load off your office during business hours, too.
Consistent, professional tone
Every client gets an answer in your firm's voice.
No more status-chasing
Clients call and email less for updates — Lawsec handles it, so lawyers get back to billable work.
04 — Channels
Where your clients already are.
No new apps for clients to download. Lawsec meets them on the channels they use every day.
Real-time conversations where clients are most comfortable — quick questions, intake, and booking, all in chat.
Longer inquiries handled with the same intelligence — drafted, structured replies and clean follow-ups.
Compliance
Built for German data protection.
Designed for German firms — GDPR-compliant, hosted in Germany, and built on EU-based AI models.
GDPR-compliant
Built to meet the GDPR/DSGVO from the ground up.
DPA available
We sign a Data Processing Agreement (DPA/AVV) with every firm.
DPIA support
We support your Data Protection Impact Assessment (DPIA/DSFA) with documentation.
Hosted in Germany
Infrastructure hosted in Germany and the EU.
EU-based AI models
Powered by EU-based AI models — your data stays in Europe.
Confidential by design
Encrypted, access-controlled, and fully audit-logged.
05 — What Lawsec can answer
The questions clients actually ask.
Lawsec handles the routine, repetitive questions instantly — and escalates the rest.
06 — FAQ
Good questions.
The things law firms ask us most before getting started.
Is client data kept confidential and secure? +
Yes. Conversations are handled with confidentiality in mind, access is restricted, and every interaction is logged for traceability. We configure data handling and retention to match your firm's obligations.
Does Lawsec give legal advice? +
No. Lawsec acts as a secretary — it answers informational and procedural questions, captures intake, and schedules. Anything requiring legal judgment is escalated to a qualified person at your firm, with clear disclaimers to clients.
How long does setup take? +
Most firms are live within a couple of weeks. We configure Lawsec with your firm's information, tone, FAQs, and booking flow, then test thoroughly before going live.
What languages does it support? +
Lawsec can converse in multiple languages and reply in your client's language automatically, so you can serve a broader client base without extra staff.
How is it priced? +
Pricing is based on your firm's volume and channels. Book a demo and we'll put together a clear, transparent plan — no surprises.
What happens with complex matters? +
Lawsec recognizes when something is sensitive or out of scope and hands it to the right person at your firm with a structured summary, so nothing falls through the cracks.
Stop losing clients to a missed message.
See Lawsec answer, qualify, and book in a 30-minute demo tailored to your firm.
Lawsec is a product of Epistemic LLC. It provides administrative assistance, not legal advice.